How do I send messages to customers?

How do I message a customer in the app?

1. Click the envelope icon in the right top corner. The Inbox window opens.

2. You will see all your messages in the inbox if you have any.

 

3. Click New Message. The New Message window opens.

4. Select recipients and create your message.
   • Available recipients appear as you type in the To field.
   • Only other users in your group will be available to send a message for in-app messaging.
5. After you are done, click Send. You can then see your message in the Sent tab.

NOTE: You can use the search bar to search for older messages without needing to scroll.